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Jo-Anne Oliveri
| 4 min. read
Understanding your property management team’s career goals
There are many reasons why we need to recruit new employees. We live in a world where there are unlimited opportunities for advancement and success. So, it stands to reason that your team members come and go based...
Linda Day Harrison
| 3 min. read
Training your property management staff
As managers and owners of property are we not supposed to deliver the best service, and keep our properties as safe and clean as possible? Is our staff learning and keeping on top of latest techniques and the current...
Jo-Anne Oliveri
| 4 min. read
Do recruiting agencies pay off in the property management industry?
Currently, there are many challenges facing the property management industry. I believe the property management industry is unknowingly creating many of these challenges because they are not identifying and addressing the real problem. I consider the real problem to...
Linda Day Harrison
| 4 min. read
Eliminating busy work to free up employees’ time in your property management company
Walk around your office and ask folks in different departments which tasks they absolutely hate to do ,or what seems pointless. You will gain a ton of insight about your processes and procedures. Find out why you do...
Help! My tenant needs to break their lease
It was just a few months ago when the tenants were in the office signing the one-year lease agreement. The leasing agent followed the office procedures and made sure to review the lease terms and obligations prior to...
Linda Day Harrison
| 3 min. read
Open the window of opportunity with owner-financing
Today more than ever, many people do not have traditional sources of employment income. With the job market shrinking, many of us are working for ourselves and are creating jobs by starting businesses and new ventures. With that...
Jo-Anne Oliveri
| 5 min. read
How to use due diligence to expose business landmines!
Sadly, when carrying out due diligences many agents buying a rent roll are not sure what they are looking for. This lack of understanding means most pay a hasty glance over files and computer reports. On the surface...
Linda Day Harrison
| 4 min. read
What is your B2B marketing message?
As property owners and managers we need to change our thinking about marketing. For instance, do you have a B2B (business to business) marketing message or do you just focus on B2C (business to consumer) marketing? I would...

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