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Robin Young
| 8 min. read
To automate or not? 8 research-backed communication tips to improve resident retention
Over the last few years, there’s been a sea change in renters’ level of comfort with technology across all age groups, which is evident in Buildium’s annual surveys of thousands of renters. As of 2023, 90% of renters...
Report: A Potential Disconnect Between Rental Owners’ & Property Managers’ Growth Plans
The past few years have been anything but smooth sailing. Property management companies responded by putting resident and owner-related concerns above their own—but that’s about to change. Our research shows…
Laurie Mega
| 8 min. read
How to value, buy, or sell a property management company
The roller coaster that is the American rental market may have you thinking about your long-term plan for your property management business. You may be thinking of buying a property management company and expanding your reach into new...
Amanda Maher
| 9 min. read
11 property management KPIs you should be tracking
The property management industry is highly fragmented. Some companies have only a few employees, some operate independently, and others have massive portfolios. No matter your business size or plans to scale, however, it’s important to stay on top...
Jon Park
| 7 min. read
HOA documents: 6 myths debunked and secrets to easier management
Well-organized HOA documents stand the test of time, enabling your board to make meaningful decisions with confidence, speed, and clarity. Knowing what documents you need and learning how to effectively manage them will prevent governing rules from becoming...
Robin Young
| 2 min. read
Measuring the impact of a property manager on rental owners’ top 6 pain points [The Lookout]
In the previous post from our content series, The Lookout, we shared how property managers can help small rental investors achieve profitability. In this final post of our series on rising demand for property management services, we’ll talk...
Robin Young
| 2 min. read
Just 1 in 3 small rental properties are profitable. How can property managers help? [The Lookout]
In the previous post from our content series, The Lookout, we shared what’s behind rising demand for property management services. In this post, we’ll cover how property managers can prove their value by helping small rental investors achieve...
Robin Young
| 2 min. read
What’s behind rising demand for property management services? [The Lookout]
The Lookout is a content series that takes a deep dive into trends happening within small and mid-sized property management companies. Over the next three posts, we’ll look into a subject that our research has investigated repeatedly over...

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