COVID-19 resources for property managers: Industry guidance on regulatory changes, financial assistance & more

As local and federal governments respond to the latest challenges created by the coronavirus pandemic, conditions for property managers are shifting by the hour. We know that you need the latest information at your fingertips as the health and financial concerns of your employees, residents, and clients compete for your attention.

We’re watching these changing conditions as closely as you are. To help your team navigate this uncertain time, we’ve assembled the most comprehensive COVID-19 resources for property managers.

Best Coronavirus Resources for Property Managers

We recommend bookmarking these 3 resources and checking in every few days to see what the latest COVID-19 updates mean for your business. The National Multifamily Housing Council and RealPage do a fantastic job of translating complex changes into actionable recommendations for property managers; and the rapidly-growing Cash Flow Community Slack group is a great place to talk tactics with other industry professionals during this time.

Resources on This Topic:

• Coronavirus Preparedness for Apartment Firms (National Multifamily Housing Council)
• COVID-19 Resource Center (RealPage)
• COVID-19 Resources for Community Associations (Community Associations Institute)
• Cash Flow Community (Slack group)

Understanding the Impact of COVID-19 Regulations on Property Managers

Learn the details of how the new CARES Act applies to the rental sector; whether any eviction moratoriums or other tenant protections apply to your area; and how to comply with shelter-in-place orders.

Resources on This Topic:

• Lawmakers Sign COVID-19 Stimulus Package into Law (National Multifamily Housing Council)
• Emergency Bans on Evictions and Other Tenant Protections Related to Coronavirus (NOLO)
• Guidance for NAA Members Concerning Shelter-In-Place Orders (National Apartment Association)

Working with Renters Impacted by COVID-19 Layoffs

These resources offer recommendations for working with residents who have found themselves in a difficult financial position due to the pandemic. They include suggested communications on federal resources that are available to renters, as well as rent flexibility options that property managers may consider.

Resources on This Topic:

• Tools for Communicating with Residents Regarding Rent Flexibility, Federal Assistance and Rent Obligations (National Multifamily Housing Council)
• Rent Collection Amid COVID-19 (National Apartment Association)
• More Apartment Operators Move to Flex Payment Models (National Multifamily Housing Council)

Preventing the Spread of Coronavirus Within Rental Properties

These resources contain science-backed recommendations on decreasing the spread of the virus through cleaning, communication, and updates to your rental processes.

Resources on This Topic:

• 25 Rental Housing Operational Tips for Getting Through COVID-19 (Apartment Association of Metro Denver)
• Interim Recommendations for U.S. Community Facilities with Suspected/Confirmed COVID-19 (Centers for Disease Control)
• NAA Best Practices: Resident Exposure COVID-19 (National Apartment Association)
• Confronting COVID-19: Social Distancing, Buildings, and Lessons from Asia (Urban Land Institute)
• How Property Managers Can Protect Residents, Owners, and Themselves from COVID-19 (Buildium)

Guidance for Employers During the Coronavirus Outbreak

Find answers to the questions you might have as an employer during this time, from paid sick leave policies to protecting employees from exposure to the virus.

Resources on This Topic:

• Families First Coronavirus Response Act: Questions and Answers (Department of Labor)
• Guidance on Preparing Workplaces for COVID-19 (Department of Labor)
• Pandemic Guide for Real Estate Managers (Institute of Real Estate Management)

Financial Resources for Small Businesses During COVID-19

Learn which resources small businesses have available to them in the midst of this crisis through the Small Business Administration and Chamber of Commerce.

Resources on This Topic:

• COVID-19: Small Business Guidance & Loan Resources (Small Business Administration)
• Resources to Help Your Small Business Survive the Coronavirus (Chamber of Commerce)

For more resources to help your team stay on top of this issue, keep an eye out for our round-up of the COVID-19 headlines that have had the biggest impact on the industry in the last week.