Company Name
Augusta Rental Homes
Door Count
650+
Portfolio Type
Multifamily Single-family
Buildium Customer Since
2015
Company Name
Augusta Rental Homes
Door Count
650+
Portfolio Type
Multifamily Single-family
Buildium Customer Since
2015
Paul Rush founded his property management company, Augusta Rental Homes, in 2015. Soon after, he signed up for Buildium.
Seven years and more than 700 doors later, he’s still impressing residents with the speed and ease of his communication—and that’s just the start of his ROI.
Starting Augusta Rental Homes was Paul’s first foray into property management. He needed tools to help handle the complexity that comes with the job, but also to give customers the peace of mind that he’d come to value as a rental property investor.
Paul took a chance on Buildium, and it paid off in spades.
To smooth out the learning curve and build trust quickly, Paul used Buildium’s Resident Center as a channel for fielding all kinds of resident communications. The portal would soon act as a hub for different parts of Augusta Rental Homes’ business, from payments to repairs.
Paul would quickly build a reputation—and a lean business model—around the ease and effectiveness Buildium’s digital communication helped make possible.
“It’s so easy to sit at the computer and let the residents know what’s going on…Get rid of your file cabinets, get rid of all the other stuff you’re doing, consolidate it, put in Buildium and it can run your business.”
Paul Rush Augusta Rental Homes
“It’s so easy to sit at the computer and let the residents know what’s going on…Get rid of your file cabinets, get rid of all the other stuff you’re doing, consolidate it, put in Buildium and it can run your business.”
Paul Rush Augusta Rental Homes
From the start, Paul’s residents have been thankful for (and a bit surprised by) having a one-stop shop for communication involving their units. They now know how to reach out with whatever they need and can get updates from not just their property managers, but also vendors and service providers.
The simplicity of having everything in one place has also been a boon for Paul’s team allowing them to manage more properties remotely with fewer resources. It takes just two team members to handle leasing for Augusta’s entire portfolio.
That kind of ROI, built into the way Paul does business, will grow alongside his company. The same technology that helped him break down barriers to getting started in the industry is now strengthening his brand and setting him up for even more success.
