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Resident Center

An effortless experience for you—and your residents.

Watch Feature Overview

Your Resident Center takes the heavy lifting out of rent collection and keeps you in sync with your residents.

Collect Payments

Encourage residents to pay fees or rent online, view their payment history, and set up recurring payments so they never miss a rent check. The Resident Center is available via mobile app or desktop.

Track maintenance requests

Residents can submit maintenance requests and upload photos directly from their phone or tablet on our resident app. They can see when an item’s been assigned to a staff member or vendor, and view status updates until the item is completed, so they won’t need to call. You can even assign a staff member to all incoming maintenance requests and general inquiries.

Text and email updates

Send announcements to entire properties or associations at once through multiple channels including text, email and the Resident Center, right from your mobile device.

Build a community

Add a message board to the Resident Center, so residents and associations can share news and updates. Encourage conversations and connections with a resident directory to strengthen relationships within your community.

Store and share important documents

Give residents and board members access to important documents like leases, floor plans, community financials, and meeting minutes for easy download.

Look the part and take control

Make the Resident Center your own with tools to perfectly reflect your brand. With one click, upload your logo and we’ll find the perfect colors to match. Decide which pages you want to share with residents, owners, and even board members.

Hear from our customers.

“I really like the resident site…huge, huge difference. I am overly excited, it is just so easy to navigate, no question about where to submit work orders or how to make a payment.”

Ashley Simonelli Royal Palm Property Management INC

Are you a resident? Download the mobile app and sign in.

Frequently Asked Questions

The Buildium Resident Center gives your residents an effortless experience with 24/7 online access to the most important services including paying fees or rent, submitting and tracking maintenance requests, and staying in sync with text and email updates.

It’s not! The Buildium Resident Center is essentially a comprehensive tenant portal. From a single place, residents get 24/7 online access to the most important services, including paying fees or rent, submitting and tracking maintenance requests, and staying in sync with text and email updates.

Buildium’s Resident Center streamlines operations by offering a centralized place for everything tenants or homeowners need, including paying fees or rent, submitting and tracking maintenance requests, accessing lease documents, buying renters insurance and more.

No! Resident Center is Buildium’s version of a resident portal. They both offer 24/7 online access to the most important services, including paying fees or rent, submitting and tracking maintenance requests, and staying in sync with text and email updates.

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