Buildium Resident and Applicant Text Message Terms of Service

Table of Contents

1. SMS Text Alerts and Notifications
2. Enrollment and Consent 
3. Opting Out 
4. SMS Service Availability and Other Information 

1. SMS Text Alerts and Notifications

We offer you the ability to enroll your mobile phone number(s) in our Short Messaging Service text message service (the “SMS Service”) for purposes of receiving messages powered by Buildium from your property management company. Message frequency varies. Carriers are not liable for delayed or undelivered messages. Reply HELP for help or contact us at [email protected] 

2. Enrollment and Consent 

By providing your mobile phone number(s) and opting in to the SMS Service:  

• You authorize Buildium and your property management company to send text messages to the mobile phone number(s) relating to services made available through Buildium and your property—which may include marketing-related communications;
• You acknowledge and agree that message and data rates may apply;
• You acknowledge and agree to the Buildium Privacy Policy; and 
• You confirm that you are the owner or subscriber of the mobile phone number(s) and authorized to enroll them in the SMS Service.

Prior to completing your enrollment in the SMS Service, we will send a confirmation text message to your designated mobile phone number(s). To complete enrollment, you must confirm receipt of the text message from your mobile device by following the instructions in that text message. 

3. Opting Out 

 You may cancel your enrollment in the SMS Service at any time by: 

• Texting “STOP” in reply to any text message received from the SMS Service; or
• Sending an SMS Service opt‐out request email to [email protected].

Please note that it may take up to 5 business days for Buildium to process your email submission to opt-out of the SMS Service. 

4. SMS Service Availability and Other Information 

The SMS Service relies upon third party wireless service provider networks to deliver text messages. Buildium is not liable for the availability (or lack thereof) of wireless network coverage or the failure of the wireless networks to deliver a text message. Buildium disclaims any responsibility for any wireless service used to access the SMS alerts. Bulidium SMS alerts are available to users based in the United States. You understand and acknowledge that SMS alerts are not intended to be accessed from outside of the United States.